TREATMENT SATISFACTION
Survey and data analysis from adolescent and parent Satisfaction Questionnaires began in 1984. Results confirm a consistent level of success and high satisfaction. We continue to be uniquely successful in utilizing a family therapy focus approach. Our clients reflect highly of family involvement with adolescents in treatment and the connectedness they experience with the Institute. It is this process of family members participating in decisions and the course of treatment that is the basis of the continued success of the Institute.
TREATMENT SATISFACTION QUESTIONNAIRES
ADOLESCENT RESPONSES:
- At the time of admission, they reported severe or extreme individual and family problems. (96%)
- Previous treatment (outpatient and/or inpatient) did not help. (99%)
- "Family members got along better" after treatment at AFIC. (92%)
- Adolescents reported "positive experiences and impressions" of their Primary Therapist. (96%)
- Adolescents reported "very satisfied" with their treatment at AFIC and felt very much better about themselves. (100%)
- Adolescents reported they and their parents "benefited a great deal" from treatment at AFIC. (95%)
- Adolescents document a positive and significant treatment experience especially with their Primary Therapists, Resident Supervisor Mentors. (98%)
COMMENTS FROM ADOLESCENTS:
- I was satisfied with this treatment, just wish I would’ve been more open in the beginning.
- I couldn’t really imagine a more positive outcome.
- If I would have started treatment earlier that would have been better.
- I’m sad to be leaving but I’m ready to hit the ground running. Thank you everyone who cared to help me.
- Thanks to AFIC for getting my life back on track. I’d recommend this program to anyone distorted at all ‘FA Sho’.
- AFIC works and helps. I feel so much better that I am not distorted out of my mind. I feel much more confident that I know who I am now.
- My overall stay at AFIC was the greatest thing that could ever happen to me. This is something I will never forget. I would recommend this program to any family with problems.
TREATMENT SATISFACTION QUESTIONNAIRES
PARENT RESPONSES:
- 90% of families had treatment for their adolescent previous to AFIC.
- 83% of parents felt that the outcome of their previous treatment resulted in a "no change" or "got worse" condition!
- 98% of parents felt that their experience with AFIC was "much or "very much better" than their previous treatment(s).
- 99% of parents identified their level of satisfaction with AFIC procedures and techniques as very effective" including: Family Therapy Model, Daily Program Structure, Staff-Patient Interactions, Nutritional Services, Parents' Day, Parents' Survival and Educational Groups, School Program, Adolescent Group Sessions and Medical Psychiatric Care.
- 100% of parents identified that they "would not have benefited equally from a less intense level of care".
- 96% of parents evaluated their "overall experiences" with AFIC as "much or significant satisfaction".
- 89% of our admissions have been referred by former AFIC clients, by health care management groups, or community resource agencies.
COMMENTS FROM PARENTS:
- I wish, in hindsight we had searched for this type of help 5 years ago. IP would have benefitted and it would have made a huge difference for the rest of our family.
- We thought she needed medication and had extreme anxiety and depression. Now she is off medication and back in school. Problem was family dynamics.
- AFIC is an awesome program…for families that have tried everything else to get help but couldn’t. Dr. P. and staff are skilled professionals working together for a common goal-my kid. Thank you!
- The program AFIC offers is such a benefit to people who need the help. The therapists and Dr. Panio ROCK. Nobody wants to be told they are failing their kids as parents…sometimes the truth hurts…but instead of bitching, crying, blaming others you teach us how to get it turned around for the better. Again, thank you to everyone for your help and support, we so greatly appreciate everything…More than I can put into words!
- Excellent treatment even if uncomfortable at times.
- I am grateful beyond words for the radical change in son’s alcoholism and substance abuse. Without this treatment he may have died or experienced drastic consequences. All I can say is Thank You.
- Our very mental lives were saved by learning how to interact as a family. I can’t believe IP is this person, someone we haven’t been acquainted with in a very long time. For the first time I feel I can hold my head high and feel I have something to brag about. Thank you for giving us our son, our lives, our sanity.
- AFIC IS A FANTASTIC TREATMENT FACILITY. We have been given a second chance because of AFIC’s treatment for the entire family. I feel blessed that we found AFIC. If a family wants help and is willing to identify their problems and work at it, AFIC is the place. Thank you
- AFIC has given me the kind of insight and techniques that I need in order to be a more effective parent. No other program or resource has provided as much accurate and practical information.
- I had serious doubts that any treatment would be effective for him. He was completely turned around and has become highly functioning and happier. His attitude is consistent with remaining drug free and maintaining good relationships with his mother and me.
- AFIC is a great facility and I would recommend it to anyone that has a child that is troubled or been hospitalized before, AFIC also has the best staff that works as a whole to make the whole experience/outcome the best one we ever had. Thank you and great job!!